55 complaints regarding higher bus fares since Dec. 26 - NTC

COLOMBO (News 1st) - The National Transport Commission notes that over 55 complaints have been lodged with the commission regarding buses charging higher fares. An investigation has begun into 27 of these complains while bus employees related to 25 of the complains were released with a warning. Three of the complaints lodged under excessive bus fares were relating to SLTB buses, the board is conducting its own investigation. The commission noted that these complaints were lodged from the 26th of December 2018 till last afternoon. Further, the Commission also informed the public that any complaints with regard to higher bus fares could be informed through the hotline 1955. The ticket issued by the buses should also be submitted to the commission in the event of a complaint.