CEB & LECO given guidelines to prepare bills

CEB and LECO to follow PUCSL guidelines in preparing monthly electricity bills

by Zulfick Farzan 14-05-2020 | 3:52 PM

Colombo (News 1st);  The Public Utilities Commission of Sri Lanka prepared guidelines to be implemented by the Ceylon Electricity Board and Lanka Electricity Company Private Limited.

This is to ensure fairness for electricity consumers in issuing monthly electricity bills and allowing a grace period to pay the monthly bills.

The PUCSL statement noted guidelines were prepared to calculate the electricity bills according to the number of electricity units or pro-rata basis received at concessionary rates, despite the delay in issuance of bills and to provide a sufficient time period to settle the electricity bills.

It adds all bills issued after the quarantine curfew commences and after the final reading of the meter must be issued on a monthly basis and as separate bills for each month, confirming the entitlement of the concessionary rate for the electricity units.

The grace period given to the consumer to pay the separate bills issued to them will be published by CEB and LECO.

Accordingly, there will be no disconnection of electricity with regard to the payment of these bills until the relevant grace period and conditions are announced.