Written by Staff Writer
01 Oct, 2014 | 12:40 pm
A hotline has been introduced to receive complaints regarding private buses. Accordingly, the public may now lodge complaints via SMS on th hotline number 071-655-0000
The Ministry of Private Transport said that complaints on bus services operating in any province can be made via this number. The hotline will function between 8.30 a.m. and 4.30 p.m. everyday.
Meanwhile, a Skype service too has been introduced at the same ministry to resolve issues faced by passengers. The Ministry said that this service was introduced with the aim of instantly resolving the issues faced by the public.
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